CERES Bangladesh - Certified Organic and Sustainable Solutions

1. Please rate our auditor/s punctuality ? They arrived …… *

At least 15 minutes earlier than the audit time

Late by 20 minutes

Late by 45 minutes

Late by more than 1 hour

2. What was our office response time in processing your application? *

1 week

2 week

3 week

more than 3 weeks

3. How do you rate auditors diligence in audit coverage and presentation? *

Excellent

Very Good

Good

Fair

Poor

4. How soon did you receive the pre-audit information before the audit took place? *

0-2 weeks

3-4 weeks

5-7 weeks

7 weeks and above

5. Did the auditors comply with your dress code on the use of personal protective equipment or your work environment procedures? *

Yes, all auditors are dressed suitably

Yes, but could be improved

Auditors are fairly dressed suitably

No, the audit team needs to dress suitably

6. How many days was the audit report sent to you from the date the audit was conducted? *

2-3 weeks

4-6 weeks

7 weeks and above

7. How would you rate the audit report with respect to details of the audit summary, clarity of the findings (if any)? *

Excellent

Very Good

Good

Fair

Poor

8. How often does your local office communicate with you in a year? *

Once

Very Good

Twice

4 times and above

9. With the range of certification and training that we offer, what standard that you do not currently have but want an approval for? Please indicate in the box provided. *

10. On what areas do you think we need to improve? Please write your suggestions on the box provided. *

Company Name

Country

Date of Visit

CERES Associated Staff name (if any)

Description of Appeals or Complaints

CERES is a global inspection and certification body specializing in organic and sustainable textiles, as well as climate and environmental standards. We are committed to serving industries worldwide, ensuring the highest levels of excellence, integrity, and sustainability.

Client Feedback Form

Appeal and Complaint Form

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+8801324254011

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